You said: Our paperwork contains too much jargon and we want easy-to-read documents.

We did…

We have changed our induction booklets to include our new logo and colour scheme. We have also removed a lot of the jargon and complex language from our sign-up paperwork to ensure learners of all abilities are better able to understand what is being asked of them. Where possible, we have removed a lot of wording in the induction process in favour of pictorial questions to further understanding.